Responsible gambling

At KokoBet, we understand the importance of responsible gambling practices to ensure a safe and enjoyable experience for all our players. Our platform is designed with multiple tools and features to help you maintain control over your gaming habits.

Deposit Limits

• Set daily, weekly, or monthly deposit limits
• Range: £10 - £100,000
• Instant implementation for decreases
• 24-hour delay for increases

Loss Limits

• Set maximum daily, weekly, or monthly losses
• Prevents further play once limit reached
• Adjustable in account settings

Session Time Limits

• Set maximum session duration (1-6 hours)
• Reality checks: Pop-up reminders at set intervals (15, 30, 60 minutes)
• Shows time played and amount wagered/won/lost

Take a Break (Temporary Self-Exclusion)

• 24 hours, 48 hours, 1 week, 2 weeks, 4 weeks, 6 weeks
• Account frozen during break period
• Cannot be reversed once activated
• Automatically reopens after period ends

Self-Exclusion (Permanent)

• Duration: 6 months, 1 year, 2 years, 5 years, or permanent
• Request via email to [email protected]
• Account immediately closed upon confirmation
• Cannot be reversed during exclusion period
• Prevents opening new accounts
• All balances withdrawn before exclusion
• Marketing communications stopped

Wagering Limits

• Set maximum bet per spin/hand
• Useful for controlling spending

Account Activity History

• Full transaction history accessible
• Gaming history with wins/losses
• Export data for personal records

We also recommend exploring our self-assessment tools and educational materials to help you understand the risks of gambling and make informed decisions.

Support Organizations

• GamCare
• BeGambleAware
• National Gambling Helpline
• Gamblers Anonymous UK

You can access our comprehensive responsible gambling tools in the "Responsible Gambling" section of your account at any time.